Privacy Policy

Information you provide

A project request may include your name, phone number, email address, ZIP code, drainage problem, preferred timing, project description, and the page where the request was submitted. If you call us, we may also receive the information you choose to provide during the call.

Information collected automatically

The site and its service providers may automatically collect limited device, browser, IP address, referral, page-view, interaction, and cookie or similar technology data. We use this information to operate the site, understand search and page performance, measure calls and form activity, detect abuse, and improve the experience.

How we use information

• Review and respond to a drainage request.
• Determine whether an independent provider may be a fit.
• Communicate about the request or this website.
• Operate, protect, measure, and improve the service.
• Comply with applicable law and enforce our terms.

When information may be shared

If an appropriate provider is available, we may share a project request with no more than one independent drainage contractor so they can contact you about the project. We may also share information with vendors that help host, secure, analyze, or deliver the site and its communications; when required by law or necessary to protect rights and safety; or as part of a sale, rental, financing, reorganization, or transfer of this website or service.

We do not ask contractors to use project information for unrelated marketing, but independent contractors maintain their own privacy practices. Ask a contractor directly about those practices before providing additional information.

Retention and security

We retain information for as long as reasonably necessary to operate the service, document referrals, resolve disputes, and meet legal or security needs. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You do not have to submit the project form. To ask about, correct, or request deletion of information you submitted, call (972) 454-9712. We may need to verify your identity and may retain information when required or permitted by law.

Children and policy changes

This service is intended for homeowners and other adults, not children under 13, and we do not knowingly collect personal information from children under 13. We may update this policy as the service changes. The date above identifies the latest revision.